Privacy Policy

Effective Date: 20/08/2025
Company: Design System Lab Sdn. Bhd.
Website: www.autiparent.com

1. Introduction

Welcome to AutiParent, a platform owned and operated by Design System Lab Sdn. Bhd. (“we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our websites, mobile applications, or related services (collectively, the “Services”).

We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia) and other applicable laws.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information from you:

2.1. Personal Information

Information you provide directly, such as:

• Name, email address, phone number
  
  
• Account information (Memberstack or Firebase account ID)
  
  
• Child’s progress logs or developmental data (if submitted via AutiProgress)
  
  
• Profile details or uploaded reports
  
  

2.2. Automatically Collected Data

When you visit our website or app, we may automatically collect:

• IP address and device information
  
  
• Browser type and operating system
  
  
• Usage data, such as pages visited and time spent
  
  

This helps us improve performance, security, and user experience.

2.3. AI Interaction Data

When using AutiBuddy or other AI features, anonymized text inputs or progress summaries may be processed by third-party AI providers (such as OpenAI) to generate responses.
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We do not store or publicly share any personally identifiable content from these interactions.

3. How We Use Your Data

We use your information for the following purposes:

• To create and manage your account
  
  
• To enable logging, progress tracking, and report generation
  
  
• To improve our Services and user experience.
  

• To provide personalized AI responses and recommendations
  
  
• To comply with legal or regulatory requirements
  
  

We do not sell, rent, or trade your data to third parties.

4. Data Storage and Security

Your data is securely stored using Google Firebase (Firestore and Authentication).
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We apply strict access controls so that:

• Only you can view and modify your personal progress data
  
  
• Your account is protected by Memberstack authentication
  
  
• Data is encrypted in transit (SSL/TLS) and at rest
  
  

Access to data by our team is restricted and logged for transparency.

5. Data Retention

We retain your data only for as long as necessary to provide our Services or as required by law.

You may request deletion of your data at any time (see Section 8).

6. Data Transfers Outside Malaysia

Our Services use cloud infrastructure that may process data outside Malaysia (e.g., Firebase in the U.S. or Singapore, or AI tools hosted by OpenAI).
By using our Services, you consent to such transfers, which are handled securely and in compliance with PDPA requirements.

7. Cookies and Analytics

We may use cookies and analytics tools to:

• Remember your preferences
  
  
• Analyze usage patterns
  
  
• Improve our Services
  
  

You can control cookie settings through your browser.

8. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access your personal data
  
  
• Request correction of inaccurate information
  
  
• Withdraw consent for processing
  
  
• Request deletion of your data
  
  

To exercise these rights, contact us at: 📩 support@autiparent.com

9. Third-Party Services

Our Services may include integrations with third-party tools such as:

• Memberstack (user authentication)
  
  
• Google Firebase (database & hosting)
  
  
• OpenAI / AI APIs (for AutiBuddy chatbot)
  
  
• Google Analytics (site analytics)
  
  

These providers have their own privacy policies, and we encourage you to review them.

10. Children’s Privacy

AutiParent is designed for parents, guardians, and caregivers — not for children under 18 to use independently.
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Any data entered about a child should be provided only by their parent or legal guardian.

We take additional precautions to ensure child-related data is securely handled.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with a revised “Effective Date.”
Continued use of our Services after changes means you accept the updated policy.

12. Contact Us

For any questions, feedback, or data requests, please contact:
📧 support@autiparent.com
🏢 Design System Lab Sdn. Bhd.